Support for TouchPresenter software

We are here to help

Whether you have how-to questions or other questions, TouchPresenter support is the place to go . You can expect a kiosk-savvy person taking your call or reading your email. We are renowned for dedicated support and are always happy to help with anything at all. We will listen, whether you want us to look into custom programming of special kiosk features or whether you have ideas for features you would like us to add to TouchPresenter.

Please help us to help you faster and have the following ready when contacting support:

Software Related Questions

Company name, user name, TouchPresenter version (version number can be found under the Help/About Tab), operating system, and what you were working on (screenshot and description) before you ran into an issue. For software license related questions, please also have the license key(s) available.

General Kiosk Questions

Please provide a short description of the matter on hand: E.g., you would like to upgrade from manual deployment to cloud-sync-enabled deployment, or you would need help with kiosk content planning, or you are interested in add-ins like the customizable TouchPresenter data base.

Support when you need it

We love helping customers. Our dedicated support team is here for you.

Technical Support

Ask TouchPresenter Support any question about how to apply certain features and anything else technical. Email, web meeting and phone support are free.

Licensing + Upgrades

Let us know about lost license keys, moving TouchPresenter to a new computer, wanting to upgrade to the most current version. You'll receive a swift response. Problem solved.

Customer Support

Get in touch with the TouchPresenter team with kiosk application questions, request new features, discuss your project or any concerns you might have. We are listening.

Get in touch

We strive to respond within hours of posting your request.

Contact Us