Kiosk hardware selection

Criteria for selecting kiosk hardware

Kiosks come in all sizes

Kiosk enclosure selection criteria should include considerations regarding a height suitable for the kiosk users.

Location, location, location

Whichever model you fancy, a high traffic location will achieve the highest impact and serve your purpose best.

Is there a too large?

Interactive kiosks should not exceed 40" displays. A good display size for interactive information kiosks is 32".

Faster is better

Get the fastest computer your budget will support, particularly if the kiosks will contain lots of multimedia.

Basic hardware considerations

Some of the primary considerations should include: Where to place the kiosk, how much space is available, what demographics will be using the kiosk, any special needs considerations, e.g. compliance with the ADA (American Disability Act) as well as the type of content and intensity of interaction offered.

Display selection

While a larger display has a higher impact when viewing passive content [videos, documents, presentations], active content can do very well on screen sizes as small as 10 to 12 inch. Display sizes between 19" and 32" are considered the most comfortable to use. Large displays 40"+ may require that the user is stepping back for a full view of what's on the screen. Larger displays typically come with higher costs. If several kiosks should be rolled out at locations with different space availability, it is of advantage to never mix wide screen displays with traditional 4:3 ratio displays to avoid any artwork distortions.

Kiosk Enclosure Selection

Full-size kiosks are very stable and least likely to get overrun or knocked over even if not bolted down. Pole stands, and tablet enclosures represent a cost-effective alternative to their full-size counterparts. Stands should always be bolted down or otherwise secured. Any raised table or counter top with a suitable height can accommodate information stations featuring all-in-one touch computers. If the placement is too low, it becomes uncomfortable for the kiosk users to interact with the kiosk.

Computer and accessories

Select a computer with a fast processor. A slow reacting kiosk can be annoying for kiosk users. Most any modern computer can be expected to have enough memory and storage capacity to handle an information kiosk application. With virtual coupons on the rise, a coupon printer may not be necessary. If you do opt for a printer, consider that kiosk printers require staff time and imply ongoing future cost for paper, print heads, drums. Most kiosk models accept barcode scanners and magnet stripe readers. Other optional accessories include proximity sensors greeting and attracting passer-bys with an audio message. Second displays on top of the main screen can be seen from far away and offer additional opportunities for ads and promotions.